Upward Home Solutions

A considered decision. A clearer path to the conversation.

Conversion & Marketing Technology

Measurement & Attribution

Media Planning & Buying

Paid Search

−92%

Cost Per Lead, First 12 Months

+220%

Google Ads Click Growth, 2nd Twelve-Month Period

+300%

Google Ads Conversions, YoY in Second Twelve-Month Period

+22%

Website Conversion-Rate, 2nd Twelve-Month Period

−37%

Google Ads Cost Per Click

A considered decision. A clearer path to the conversation.

Upward Home Solutions helps homeowners in Columbus explore a cash sale. SnuggleMud connected a conversion-focused website with paid search and display, making the path from initial interest to inquiry more deliberate. Reported cost per lead fell 92% in the first twelve months, with further improvements as the program developed.

Challenge

Selling a home is a significant decision, even when speed matters. Upward Home Solutions needed to earn a homeowner’s confidence while competing for attention in Columbus’s cash-for-homes market.

The business wanted more relevant inquiries at a lower acquisition cost, supported by a website designed to convert interest into contact. The challenge was to connect those needs, so the advertising brought the right people to an experience that gave them a reason to respond.

Approach

SnuggleMud built and optimized a website around conversion, with a presentation that reflected Upward’s brand values. Search and display campaigns brought relevant audiences into that experience, while audience segmentation, bidding and conversion-rate optimization worked together to improve efficiency. The website and media program were managed as connected parts of the same journey. Each refinement served a practical purpose: help interested homeowners take the next step without making every new inquiry more expensive.

Outcome

The gains continued beyond the opening improvements. Later reporting showed substantial growth in Google Ads conversions and a stronger website conversion rate, extending the story beyond cheaper traffic. For Upward, that meant a more productive relationship between the advertising and the site receiving it. The program created a clearer foundation for sustained lead generation, with attention to both the volume of inquiries and the cost of earning them as the engagement progressed.

−92%

Reported Cost Per Lead, First Twelve Months

+22%

Reported Website Conversion-Rate Growth, Second Twelve-Month Period

−37%

Reported Google Ads Cost Per Click

+220%

Reported Google Ads Click Growth, Second Twelve-Month Period

+300%

Google Ads Conversions, YoY in Second Twelve-Month Period

The Work

−92%

Cost Per Lead, First 12 Months

+300%

Google Ads Conversions, YoY

+22%

Website Conversion-Rate Growth

Conversion-Focused Website

SnuggleMud built and optimized a website around conversion, with a presentation that reflected Upward’s brand values.

That foundation contributed to a 22% increase in website conversion-rate growth in the second twelve-month period.

Paid Search

Search campaigns brought relevant audiences into the conversion-focused website experience.

Reported cost per click fell 37% while Google Ads conversions grew 300% year over year in the second twelve-month period.

Display Advertising

Display campaigns extended visibility alongside search, working together as connected parts of the same journey.

Reported Google Ads click growth reached 220% in the second twelve-month period.

Audience Segmentation and Bidding

Audience segmentation, bidding and conversion-rate optimization worked together to improve efficiency across the program.

That efficiency helped bring reported cost per lead down 92% in the first twelve months.

Conversion-Rate Optimization

Each refinement served a practical purpose: help interested homeowners take the next step without making every new inquiry more expensive.

The gains continued beyond the opening improvements, extending the story beyond cheaper traffic alone.

FAQ

Questions we get asked

What happens in the first 90 days?

The first month is measurement and diagnosis. Access, conversion tracking and attribution get repaired before spend moves, because changing budgets against numbers you do not trust is guessing. The second month is restructuring: the accounts, the audiences and the pages the traffic lands on, with the first tests live. The third month is when scaling decisions start, made on evidence gathered in the two months before rather than on a plan written before we saw anything.

What does a senior-led agency model mean?

It means the person who designs the strategy is the person who runs it day to day, and the person you call when something looks wrong. There is no account executive relaying your question to an analyst you have never met, and no junior team learning your business on your budget. It also caps how many accounts we take at once. That limit is the cost of the model, and the reason it works.

What is the difference between a boutique agency and a holding company?

Attention versus leverage. A boutique gives you senior people and direct access, then hits a ceiling the moment a budget requires enterprise buying or research it cannot run in house. A holding company has that leverage and buries it under account layers and approval chains built for its own margins. The difference you feel day to day is not scale. It is who is actually doing the work on your account, and how many people sit between you and them.

When should a company consolidate its marketing agencies?

When the seams start costing more than the specialisms are worth. Three signals: your channels report different numbers for the same week, nobody can tell you what your brand spend did to your search performance, and decisions wait for the next monthly cycle. Consolidate when coordination has become the bottleneck — not simply because you have more than one vendor. Plenty of programs run well across two or three partners when someone is genuinely accountable for the handoffs.