A neighborhood section of the Ohio Eastern Star campus lit up at night

OES Home

A full community. A purpose behind every click.

Measurement & Attribution

Paid Search

100%

Independent Living Occupancy Maintained

$78K

Grant-Funded Advertising Utilized, Program Lifetime

5.1K

Google Ads Clicks, Program Lifetime

104K

Google Ads Impressions, Program Lifetime

Up to $10K/mo

Google Ad Grants Search-Advertising Allowance

A full community. A purpose behind every click.

OES Home needed its marketing resources to go further. SnuggleMud secured Google Ad Grants access and built a search program focused on putting that allowance to work. Across the program’s lifetime, $78K in grant-funded advertising supported discovery of the Ohio independent living community and helped maintain 100% occupancy.

Challenge

For OES Home, marketing had a practical responsibility: help keep an independent living community full while respecting a limited nonprofit budget. Prospective residents and their families needed to find the community as they researched their options in Ohio.

The opportunity was to make more of the advertising support available to the organization, then turn that resource into an ongoing presence during the conversations and decisions that come before a move.

Approach

SnuggleMud secured Google Ad Grants access and built search campaigns around relevant senior living queries in Ohio. Grant utilization became a central objective: putting available advertising credit to work through a program managed for visibility and engagement. Bidding and campaign optimization supported that effort over time. The strategy connected a nonprofit resource to an everyday business need, helping prospective residents and families discover OES Home while supporting the community’s occupancy goals.

Outcome

A full community is the result that matters. SnuggleMud’s search program helped OES Home maintain full independent living occupancy while making productive use of its advertising grant. The work gave the organization a sustained way to appear when prospective residents and families were exploring their options. For a nonprofit with limited marketing resources, that meant turning an available allowance into an active part of the effort to keep the community thriving.

100%

Independent Living Occupancy Maintained

$78K

Grant-Funded Advertising Utilized, Program Lifetime

5.1K

Google Ads Clicks, Program Lifetime

104K

Google Ads Impressions, Program Lifetime

$10K/mo

Google Ad Grants Search-Advertising Allowance

They understood that we needed to make the most of the resources available to us. Putting Google Ad Grants to work gave more people a way to discover our community, and that visibility has supported our efforts to maintain full occupancy in independent living. It is a practical approach that respects our mission and our budget.”

Michele Engelbach, CEO – OES Home

The Work

100%

Independent Living Occupancy

$78K

Grant-Funded Advertising Utilized

$10K/mo

Ad Grants Allowance

Google Ad Grants Access

SnuggleMud secured Google Ad Grants access, opening up to $10K per month in search-advertising allowance for OES Home.

That access connected a nonprofit resource to an everyday business need: helping families find the community.

Search Campaign Strategy

Search campaigns were built around relevant senior living queries in Ohio, matching how families actually research their options.

That focus generated 5.1K clicks and 104K impressions across the program’s lifetime.

Grant Utilization

Grant utilization became a central objective, putting available advertising credit to work rather than letting it go unused.

Across the program’s lifetime, that focus turned $78K in grant funding into an active advertising presence.

Bidding & Optimization

Bidding and campaign optimization supported the grant-utilization effort over time, keeping the program managed for visibility and engagement.

That ongoing management kept the program active and productive rather than a one-time setup.

Occupancy Support

The strategy helped prospective residents and families discover OES Home during the conversations and decisions that come before a move.

That presence supported the community’s occupancy goals, helping maintain 100% independent living occupancy.

FAQ

Questions we get asked

What happens in the first 90 days?

The first month is measurement and diagnosis. Access, conversion tracking and attribution get repaired before spend moves, because changing budgets against numbers you do not trust is guessing. The second month is restructuring: the accounts, the audiences and the pages the traffic lands on, with the first tests live. The third month is when scaling decisions start, made on evidence gathered in the two months before rather than on a plan written before we saw anything.

What does a senior-led agency model mean?

It means the person who designs the strategy is the person who runs it day to day, and the person you call when something looks wrong. There is no account executive relaying your question to an analyst you have never met, and no junior team learning your business on your budget. It also caps how many accounts we take at once. That limit is the cost of the model, and the reason it works.

What is the difference between a boutique agency and a holding company?

Attention versus leverage. A boutique gives you senior people and direct access, then hits a ceiling the moment a budget requires enterprise buying or research it cannot run in house. A holding company has that leverage and buries it under account layers and approval chains built for its own margins. The difference you feel day to day is not scale. It is who is actually doing the work on your account, and how many people sit between you and them.

When should a company consolidate its marketing agencies?

When the seams start costing more than the specialisms are worth. Three signals: your channels report different numbers for the same week, nobody can tell you what your brand spend did to your search performance, and decisions wait for the next monthly cycle. Consolidate when coordination has become the bottleneck — not simply because you have more than one vendor. Plenty of programs run well across two or three partners when someone is genuinely accountable for the handoffs.