Muddy

Keep the roots. Refine everything around them.

Conversion & Marketing Technology

Creative & Content

Measurement & Attribution

Media Planning & Buying

Paid Search

Paid Social

+25%

Reported Sales Growth

+10%

Average Order Value

+15%

Onsite Conversion Rate

+23%

Total Orders

Keep the roots. Refine everything around them.

Muddy Body had grown from a Florida garage into a skincare business with an established social following. Its next chapter called for a more elevated expression. SnuggleMud reintroduced the brand as Muddy, connecting identity, packaging, digital creative and marketing strategy. Reported results included 25% sales growth and stronger onsite conversion.

Challenge

Muddy Body had something many skincare brands spend years trying to earn: an audience. Founded by two friends in a Florida garage, it had grown into an e-commerce business with a substantial social following.

But its presentation needed to evolve with its ambitions. The challenge was to bring greater sophistication to the brand and buying experience while preserving the natural skincare identity that had attracted customers in the first place.

Approach

SnuggleMud reimagined Muddy Body as Muddy, simplifying the name and developing a more refined aesthetic around its natural skincare positioning. The work connected brand identity, packaging and digital creative, giving the business a consistent expression across customer touchpoints. Marketing strategy was refined alongside the creative work, with attention to funnel efficiency and onsite conversion. The ambition was an elevated experience that could support the next stage of growth without losing its origins.

Outcome

Muddy emerged with a more sophisticated presence and reported gains across sales, order volume, average order value and onsite conversion. The identity had evolved, and the commercial results gave the project a story beyond appearance. Customers encountered a more cohesive brand from packaging to digital creative, supported by a refined marketing approach. The business kept the character of its beginnings while presenting itself with the confidence of a more established skincare brand.

+25%

Reported Sales Growth

+10%

Average Order Value

+15%

Onsite Conversion Rate

+23%

Total Orders

The Work

+25%

Reported Sales Growth

+23%

Total Orders

+15%

Onsite Conversion Rate

Brand Identity

Muddy Body was reimagined as Muddy, simplifying the name and developing a more refined aesthetic around its natural skincare positioning.

That identity brought greater sophistication to the brand while preserving what had attracted customers in the first place.

Packaging

Packaging was developed alongside the new brand identity, connecting the physical product to the more elevated positioning.

That work gave customers a consistent expression of the brand from the moment they held the product.

Digital Creative

Digital creative carried the refined aesthetic across customer touchpoints, from product pages to social content.

That consistency gave the brand a cohesive feel wherever customers encountered it.

Marketing Strategy

Marketing strategy was refined alongside the creative work, with attention to funnel efficiency and onsite conversion.

That refinement contributed to reported gains in average order value and onsite conversion rate.

Elevated Positioning

The ambition was an elevated experience that could support the next stage of growth without losing its origins.

Muddy kept the character of its beginnings while presenting itself with the confidence of a more established skincare brand.

FAQ

Questions we get asked

What happens in the first 90 days?

The first month is measurement and diagnosis. Access, conversion tracking and attribution get repaired before spend moves, because changing budgets against numbers you do not trust is guessing. The second month is restructuring: the accounts, the audiences and the pages the traffic lands on, with the first tests live. The third month is when scaling decisions start, made on evidence gathered in the two months before rather than on a plan written before we saw anything.

What does a senior-led agency model mean?

It means the person who designs the strategy is the person who runs it day to day, and the person you call when something looks wrong. There is no account executive relaying your question to an analyst you have never met, and no junior team learning your business on your budget. It also caps how many accounts we take at once. That limit is the cost of the model, and the reason it works.

What is the difference between a boutique agency and a holding company?

Attention versus leverage. A boutique gives you senior people and direct access, then hits a ceiling the moment a budget requires enterprise buying or research it cannot run in house. A holding company has that leverage and buries it under account layers and approval chains built for its own margins. The difference you feel day to day is not scale. It is who is actually doing the work on your account, and how many people sit between you and them.

When should a company consolidate its marketing agencies?

When the seams start costing more than the specialisms are worth. Three signals: your channels report different numbers for the same week, nobody can tell you what your brand spend did to your search performance, and decisions wait for the next monthly cycle. Consolidate when coordination has become the bottleneck — not simply because you have more than one vendor. Plenty of programs run well across two or three partners when someone is genuinely accountable for the handoffs.