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Arizona-Based Healing Center

The traffic was there. The path forward wasn’t.

Conversion & Marketing Technology

Measurement & Attribution

Media Planning & Buying

Paid Search

Paid Social

SEO & Answer Engine Optimization

+74%

Tracked Conversions

-30%

Cost per Conversion

-78%

Cost per Click

+90%

New Users

+58%

Tracked Calls & Leads

+203%

Phone Calls After Implementation

The traffic was there. The path forward wasn’t.

An Arizona-based healing center came to SnuggleMud with a paid search program that was generating activity without enough control over intent, geography or lead quality. We began with a marketing audit, rebuilt the account around its highest-value treatment programs and optimized the landing-page experience. The initial implementation produced a sharp lift in conversions, calls and qualified traffic.

Challenge

The center’s Google Ads program was spending across treatment, insurance, mental health and DUI-related searches without enough separation between high-intent patients, low-intent research and legally irrelevant traffic from outside Arizona.

Manual bidding, broad search themes and diluted Performance Max signals made it difficult to optimize toward meaningful inquiries. The landing pages also needed to do more with the qualified traffic the account was already generating.

Approach

SnuggleMud began with a comprehensive marketing audit covering account structure, search terms, bidding, geography, conversion signals and landing-page performance. We restructured campaigns around the center’s priority treatment programs, added geographic exclusions, tightened negative keywords and moved key campaigns toward conversion-based bidding. We also developed landing-page CRO improvements with clearer treatment messaging, stronger calls to action and dedicated call-tracking numbers.

Outcome

The first implementation produced an immediate performance lift. Tracked conversions increased 74%, phone calls rose 203% and total tracked leads increased 58%. Cost per conversion declined 30%, while cost per click fell 78% as the account began reaching more relevant users at greater scale. New users increased 90%, giving the center a stronger pipeline of potential patients and a clearer foundation for improving admissions yield over time.

+74%

Tracked Conversions

-30%

Cost per Conversion

-78%

Cost per Click

+90%

New Users

+58%

Tracked Calls & Leads

+203%

Phone Calls After Implementation

During the same implementation period, impressions rose 946%, paid clicks rose 489%, sessions rose 64% and engaged sessions rose 19%. GA4 conversions increased 47% alongside a 22% increase in media investment.

The Work

7

Program Scope Areas

+203%

Increase in Phone Calls

-30%

Reduction in Cost per Conversion

Google Ads Audit & Restructuring

A comprehensive audit covered account structure, search terms, bidding, geography, conversion signals and landing-page performance before any changes were made.

Campaigns were then restructured around the center’s priority treatment programs, replacing broad search themes with clearer separation by intent.

Performance Max & Search Bidding Strategy

Diluted Performance Max signals were tightened so the campaign type reinforced qualified inquiries instead of competing with them.

Key search campaigns moved from manual bidding toward conversion-based bidding once conversion signals were clean enough to optimize against.

Geographic & Search-Term Controls

Geographic exclusions removed legally irrelevant traffic from outside Arizona, keeping spend focused on users who could actually become patients.

Tightened negative keywords separated high-intent treatment searches from low-intent research and unrelated insurance or DUI queries.

Call-Tracking Implementation

Dedicated call-tracking numbers were added to key landing pages, giving the center visibility into which campaigns were driving actual phone inquiries.

That tracking connected phone activity back to the account restructure, showing a 203% increase in phone calls after implementation.

Landing-Page CRO & Audience-Specific Planning

Landing pages were rebuilt with clearer treatment messaging and stronger calls to action, giving qualified traffic more reason to convert once it arrived.

Treatment and audience-specific landing-page planning matched each page to the program and patient type behind the search, rather than routing everyone to one generic page.

FAQ

Questions we get asked

What happens in the first 90 days?

The first month is measurement and diagnosis. Access, conversion tracking and attribution get repaired before spend moves, because changing budgets against numbers you do not trust is guessing. The second month is restructuring: the accounts, the audiences and the pages the traffic lands on, with the first tests live. The third month is when scaling decisions start, made on evidence gathered in the two months before rather than on a plan written before we saw anything.

What does a senior-led agency model mean?

It means the person who designs the strategy is the person who runs it day to day, and the person you call when something looks wrong. There is no account executive relaying your question to an analyst you have never met, and no junior team learning your business on your budget. It also caps how many accounts we take at once. That limit is the cost of the model, and the reason it works.

What is the difference between a boutique agency and a holding company?

Attention versus leverage. A boutique gives you senior people and direct access, then hits a ceiling the moment a budget requires enterprise buying or research it cannot run in house. A holding company has that leverage and buries it under account layers and approval chains built for its own margins. The difference you feel day to day is not scale. It is who is actually doing the work on your account, and how many people sit between you and them.

When should a company consolidate its marketing agencies?

When the seams start costing more than the specialisms are worth. Three signals: your channels report different numbers for the same week, nobody can tell you what your brand spend did to your search performance, and decisions wait for the next monthly cycle. Consolidate when coordination has become the bottleneck — not simply because you have more than one vendor. Plenty of programs run well across two or three partners when someone is genuinely accountable for the handoffs.