Snoqualmie Casino & Hotel
The Destination Grew. So did the ambition.
Conversion & Marketing Technology
Measurement & Attribution
Media Planning & Buying
Paid Search
Paid Social
+373%
Google Ad Phone Calls
+32.7%
Dining Reservation Conversions
+270%
Paid Search Clicks
-12%
Cost Per Click, YoY
+69%
Website Engagement Rate
+76%
Avg Session Duration
425
Hotel Bookings in one-month reporting period

The destination grew. So did the ambition.
Snoqualmie Casino & Hotel brings gaming, dining, entertainment and overnight stays together. Snoqualmie’s hotel expansion gave an established casino a bigger growth opportunity: becoming an overnight destination. As digital agency of record, SnuggleMud supported that ambition through hotel search campaigns, a structured paid social funnel, and CTV and audio oversight. Paid search clicks increased 270% year over year at the first anniversary.
Challenge
Snoqualmie needed a digital program that could support distinct reasons to visit: gaming, dining, live entertainment and hotel stays. As the program expanded, traffic growth did not consistently translate into stronger conversion performance. Hotel acquisition required its own strategy, entertainment campaigns needed to follow the show calendar, and gaps in ticket tracking complicated measurement. The challenge was to connect that growing scope while keeping investment focused on meaningful customer actions.
Approach
As digital agency of record, SnuggleMud oversees the digital program and deployment across CTV and audio. Building on existing search activity, the team added hotel acquisition through Search and Performance Max, then developed paid social beyond awareness into a structured funnel. Creative, bidding and budget allocation evolved by business line. Search and social entertainment campaigns were coordinated with show dates, while reporting increasingly distinguished purchase actions from broader conversion activity.
Outcome
At the first anniversary, the search program delivered substantially more traffic at a lower cost per click, alongside stronger website engagement. A night out. A sold-out show. A weekend away. Snoqualmie has plenty of reasons to be chosen, and its digital program now works across more of them. Search attracted more visitors at a lower cost per click, website engagement strengthened, and later reporting showed growth in dining purchase actions. With hotel acquisition in the mix, the program reaches beyond the casino floor to support more of what makes Snoqualmie a destination.
+373%
Phone Calls Recorded by Google Ads, YoY
+32.7%
Dining Reservation Conversions, MoM
+270%
Paid Search Clicks, YoY
-12%
Cost per Click, YoY
425
Hotel Bookings in 27 Day Period
69%
Website Engagement Rate, Yoy
With SnuggleMud’s guidance, our digital campaigns transformed overnight. Search, YouTube and Performance Max are now consistent revenue drivers, and their reporting finally makes sense of it all.”

Julie Doerge, Marketing Director – Snoqualmie Casino & Hotel